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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Juan Delgado

Juan Delgado

October 18, 2024

5  out of  5
rating by Juan Delgado
"Great experience Tryp Schaffer help me with my new auto insurance and get a better quote so I end up moving from all state to state farm and also he help me get a life insurance great guy to work with"
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Miguel Pirela

October 17, 2024

5  out of  5
rating by Miguel Pirela
"Familia"
We responded:
"Miguel, I'm so happy you feel like part of the family with us! Your feedback means a lot. If you ever need anything, we're here for you. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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winder antonio gonzalez palmar

October 15, 2024

5  out of  5
rating by winder antonio gonzalez palmar
"Excelente"
We responded:
"¡Wimder, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Juan Rincon

October 15, 2024

5  out of  5
rating by Juan Rincon
"Feliciano and Alison ,I like the way they serve customers, they are always very attentive to any questions or problems you may have."
We responded:
"Juan, thank you for your wonderful review! I'm glad to hear that Feliciano and Alison have been attentive to your questions and concerns. Their dedication to providing excellent customer service is something we truly value. If you ever need further assistance, we're here to help! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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gary rhoades

October 14, 2024

5  out of  5
rating by gary rhoades
"I had just switched agents because I wasn't satisfied with the customer service of my last agent. I switched over and spoke with Micah from Ted Ferrys office a short time after switching to Ted Ferry. HE listened to me and gave me Valuable options which I was looking for. He did a rerate for me as i had not had one in over 15 years and saved me a bunch of money. Same State Farm company just a different agent which made a world of difference.Thank you Micah with Ted Ferry insurance.Even without the rerate review I appreciated his listening, options and attention to details.Excellent customer service. Thank you Micah much appreciated. Gary Rhoades"
We responded:
"Gary, thank you for sharing your experience! I'm glad to hear that Micah was able to provide the valuable options and attentive service you were looking for. It's wonderful that the rerate saved you money and that you felt listened to and well taken care of. We appreciate your trust in our office and are here for any future needs or questions you may have. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Taye james

October 11, 2024

5  out of  5
rating by Taye james
"Great staff, easy to work with and honest my agent was Baoza he was great and very communicative"
We responded:
"Thank you, Taye, for your wonderful review! I'm glad to hear that you found our staff easy to work with and honest. Baoza is indeed a great asset to our team, and I'm happy he was able to communicate effectively with you. If you ever need further assistance, feel free to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Marco Antonio Marín

October 7, 2024

5  out of  5
rating by Marco Antonio Marín
"Feliciano excelente"
We responded:
"Thank you, Marco! We appreciate your feedback and look forward to assisting you with any future needs. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Charisse Elliott

October 4, 2024

5  out of  5
rating by Charisse Elliott
"Feliciano was great to work with and very helpful."
We responded:
"Charisse, I'm glad to hear that Feliciano was helpful and great to work with! We appreciate your positive feedback and are grateful to have Feliciano on our team. If you need any further assistance, feel free to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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John

October 4, 2024

5  out of  5
rating by John
"Thank you Feliciano for the service I'm"
We responded:
"John, thank you for your kind words and for recognizing Feliciano's service. We're happy you had a positive experience with us. If you need any further assistance, feel free to reach out anytime! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Bryan C

October 4, 2024

5  out of  5
rating by Bryan C
"They gave me great quote, fast and easy way to save"
We responded:
"Bryan, thank you for your positive feedback! I'm glad we could provide you with a great quote quickly and easily. If you need any further assistance, feel free to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Paul Nickles

October 3, 2024

5  out of  5
rating by Paul Nickles
"Best service I've ever had when it comes to insurance! Feliciano was excellent to deal with."
We responded:
"Paul, thank you for your wonderful review! I'm glad to hear that you had such a positive experience with our service. Feliciano is indeed excellent, and we're grateful to have him on our team. If you need any further assistance, feel free to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Katie Penfield

Katie Penfield

October 3, 2024

5  out of  5
rating by Katie Penfield
"Ted Ferry and Tryp Schaffer were very helpful and worked with me to compare rates and find the insurance option that was best for us for home and auto. They are friendly and responsive. My prior agent at Liberty Mutual abruptly left, so I am happy to switch and have a dedicated company and agents again. The cost of insurance was also lower which is always a selling factor."
We responded:
"Katie, thank you for your wonderful review! I'm glad to hear that Tryp and our team could assist you in finding the best home and auto insurance options. It's great to know that our friendly and responsive service made your transition from Liberty Mutual smooth. We're happy to provide you with a dedicated team and more affordable insurance. If you have any further questions or need assistance, feel free to reach out anytime! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Tony Alefanti

October 3, 2024

5  out of  5
rating by Tony Alefanti
"I met Cary Solmi at Hoopla a couple years back. He is the best agent to work with. He was able to provide me with additional and better coverages while lowering my monthly premium. He's easy to talk to, super knowledgeable and prompt to respond without being pushy."
We responded:
"Tony, thank you for sharing your positive experience with Cary! I'm happy to hear that he was able to enhance your coverage while reducing your monthly premium. Cary's knowledge and responsiveness are truly valuable to our team. If you ever need further assistance, feel free to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Lawrence Hastings

Lawrence Hastings

October 3, 2024

5  out of  5
rating by Lawrence Hastings
"Breanna Elliott did an excellent job with great customer service and individualized solutions for my concerns. Great job! These folks will Always answer, return your call or contact you. The Best customer service I have ever received from an insurance agency. Ted has a great team!!!"
We responded:
"Thank you Lawrence for the compliment about Rob... we appreciate that."
Profile photo of Kobe Withers

Kobe Withers

October 1, 2024

5  out of  5
rating by Kobe Withers
"Boaz was incredibly helpful and got me a much lower rate with way more coverage than I previously had. Made getting set up a breeze and was very friendly!"
We responded:
"Kobe, thank you for the review! I'm happy to know that Boaz was able to assist you in securing a lower rate with better coverage. If you have any further questions or need assistance in the future, our office is here to help! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Terry Kessler

October 1, 2024

5  out of  5
rating by Terry Kessler
"Micah was helpful and responsive. He provided very good advice. Thanks for providing options for me."
We responded:
"Thank you Terry for the 5 STAR!!!"
Profile photo of Paula Radakovich

Paula Radakovich

October 1, 2024

5  out of  5
rating by Paula Radakovich
"I want to thank Cary Solmi, for his professional way he followed through helping me with my insurance at Ted Ferry State farm office."
We responded:
"Thank you, Paula, for your wonderful review! I'm glad Cary was able to assist you with your insurance needs. We appreciate your kind words and are always here to help with any future questions! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Rebekah Mcclanahan

September 30, 2024

5  out of  5
rating by Rebekah Mcclanahan
"This State Farm office is the best. They saved me so much money on insurance and are so professional. Thanku Rob Hamlin."
We responded:
"Rebekah, thank you for your review! I'm happy to know our office could help you save money on your insurance. Rob is indeed a valuable part of our team, and we're grateful to have him on our team. If you need any further assistance, don't hesitate to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Tanner Watson

September 30, 2024

5  out of  5
rating by Tanner Watson
"Debbie was super helpful and professional."
We responded:
"Thank you, Tanner! I'm happy to hear that Debbie provided you with such helpful and professional service. We appreciate your feedback and look forward to assisting you with any future needs. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Elizabeth Marquez

September 26, 2024

5  out of  5
rating by Elizabeth Marquez
"Very helpful with each step of getting started back up. I received judgement free, easy going and quick service that left me feeling happy about my experience coming back to State Farm. Thank you."
We responded:
"Thank you for the glowing 5-star review, Elizabeth! We are delighted to hear that our team was able to provide you with exceptional service and assistance with your insurance needs. Your positive feedback motivates us to continue delivering top-notch service and support. Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Edward Ganchenko

September 26, 2024

5  out of  5
rating by Edward Ganchenko
"Great people to work with, always super kind and helpful."
We responded:
"Edward, thank you for your kind words! I'm glad you find our team super kind and helpful. We always strive to provide the best service possible. If you ever need anything in the future, don't hesitate to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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miguel ortiz (mol)

September 25, 2024

5  out of  5
rating by miguel ortiz (mol)
"Sin duda alguna el mejor lugar para asegurar mi carro, Feliciano es el mejor agente."
We responded:
"Gracias, Miguel, por tus amables palabras y por confiar en nosotros para asegurar tu carro. Nos alegra saber que Feliciano ha sido de gran ayuda. Estamos aquí para cualquier cosa que necesites en el futuro. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Grace Dolan

September 23, 2024

5  out of  5
rating by Grace Dolan
"Boaz was an absolute delight to work with! Very knowledgeable, kind, personable, and efficient. Could not have asked for a better insurance experience as a young, first time home owner."
We responded:
"Grace, thank you for your wonderful review! I'm glad Boaz could provide you with such a positive insurance experience. His knowledge, kindness, and efficiency are truly valued in our office. We're happy to have been able to assist you as a first-time homeowner. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
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Michael Niles

September 19, 2024

5  out of  5
rating by Michael Niles
"Always professional and friendly! Highly recommended being insured through State Farm and specifically Ted and his team!"
We responded:
"Thank you Michael! We appreciate your review"
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Alisha Wright

September 18, 2024

5  out of  5
rating by Alisha Wright
"Kyle has been a pleasure to work with, he is so patient with my crazy work schedule!!"
We responded:
"Thank you, Alisha, for your wonderful review! I'm glad to hear that Kyle has been able to accommodate your busy schedule and provide the patience you need. We appreciate your feedback and are always here to assist you with any future needs. - Ted Ferry - State Farm Insurance Agent, Salem, OR"